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Ordering Procedure |
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All our prices are quoted in Australian dollars(AUD) and do not include handling and delivery fees.
This site utilises shopping cart technology.You can simply browse our catalogue and add the items you want to your shopping cart by clicking on add to basket graphic. You can shop with us confident in the knowledge that your details will never be disclosed to anyone under any circumstances.All orders are confirmed by email.
Payment
We accept Mastercard & Visa .We use an SSL server providing the most accurate levels of encryption available today,email to and from the server is encypted with our own personal encryption key. However,if you would rather not give out your credit card details you can phone, or email us with yor order,Our contact details can be viewed by clicking on the "Contact Us" link in the menu bar.Your credit card will not be charged until your purchases are ready to be shipped.
Cheques from NEW customers will need to be cleared prior to order being dispatched.Please be aware that purchases for delivery outside Australia may incur a small foreign currency transaction charge from your credit card provider.
Shipping In Australia by Australian Post - parcel post service,express and overnight will be charged at our normal low rates.We do not have handling or packing charges,our shipping charges are purely what shipping companies charge to ship the weight and size of your parcel.International post please allow 5 to 28 working days depending on your international location and shipping method.Shipping to the USA via Air-Mail takes from 4 to 6 days,local conditions may affect these times.
Undelivered Orders
If you do not receive your order within the the specified time frame.please wait an additional week.If you have still not received your order,contact us with your order details and if we are unable to to locate the the missing shipment,you will be issued with a full refund and can re-order again if you wish. Note:There may be additional delays due to special circumstances or events beyond our control,and over xmas holiday season ect.
Damaged Parcels
All orders are carefully packaged to minimaze possible damage and breakage.If your order has been damaged or destroyed due to improper handling while in transit,you should fill out a damage report with either the post office or delivery agent.We do not take responsibility for goods damaged in transit once they leave our warehouse,however we may refund a portion of your order in such cases,also you may be eligible for full compensation from the delivery agent. |
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© Medieval and Mystical Fantasy gifts. All rights reserved. | |
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